Refund policy

30-Day Satisfaction Guarantee: We are confident in the quality and effectiveness of our product. If you are not entirely satisfied with your purchase of UPTOUCH Liquid Chalk, you may return it within 30 days from the date of purchase for a full refund.
2. Conditions for Refund Eligibility:
  • The product must be in its original packaging and unused.
  • Proof of purchase (order number, receipt) is required.
  • Returns must be initiated within 30 days from the date of purchase.
3. Refund Process:
  • Contact our customer service team at [contact information] to initiate a return and request a refund.
  • Once the returned product is received and inspected, we will issue a refund to the original payment method within [number of days] of approval.
4. Exclusions:
  • Shipping costs for returning the product are non-refundable.
  • Only purchases made directly from UPTOUCH are eligible for a refund.
5. Damaged or Defective Products:
  • If your product arrives damaged or is defective, please contact us immediately with photographic evidence, and we will provide a replacement or a full refund.